Shipping and exchange

Shipping within the Kingdom of Saudi Arabia


The swis-sstar online store cooperates with transportation companies SMSA and J&N to deliver your products throughout the Kingdom of Saudi Arabia, with a value of up to 20 riyals.


  • The product is delivered to the shipping company within two business days
  • The product will arrive within 5 to 7 working days to most of all cities in the Kingdom of Saudi Arabia.
  • Shipping to the rest of the Gulf countries. We ship our products to all the Gulf countries
  • Tracking shipments: When your order is shipped, you will receive the tracking number for your shipment, and you can track the shipment via the link attached to the message.


Exchange and return



All products are allowed to be returned within a period not exceeding 7 days from receipt of the order, and in order to preserve the quality of the product, they cannot be returned after that.

It is also permitted to exchange the product within a period not exceeding 7 days from receipt of the order.

All shipping and delivery amounts will be deducted, including the shipping cost to deliver the order to you, in addition to the shipping cost to return the order to the store, as this cost is deducted for the benefit of shipping companies.


Contact customer service via WhatsApp on +966501117930 within 7 days of receiving your request.